Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders placed on weekends or holidays will begin processing on the next business day. Processing times may be longer during holidays, promotional events, or periods of high order volume.

Shipping Methods & Delivery

Sunny Beauty Supply ships orders throughout the United States using available carriers based on the order size, weight, destination, and shipping method selected.

Estimated delivery times begin after your order has been processed and shipped.

Standard Shipping: Approximately 3–7 business days after shipment.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Bulk & Pallet Shipping

Bulk, oversized, and pallet orders may require freight shipping or special shipping arrangements.

Shipping rates and delivery options may vary depending on:

✓ Order size and weight
✓ Number of cases or pallets
✓ Products ordered
✓ Delivery destination
✓ Freight requirements

Our wholesale team will provide available shipping options when necessary.

Free Shipping & Promotional Shipping

Free or discounted shipping may be available on qualifying orders or during selected promotions.

Eligibility may depend on order value, products, quantities, destination, and promotional terms. Any applicable shipping offer will be displayed or communicated as part of the order or quote.

Shipping Address

Please review your shipping address carefully before submitting your order.

Customers are responsible for providing a complete and accurate delivery address. If you need to request an address change, contact us as soon as possible. Address changes cannot be guaranteed once an order has entered processing or has been shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Order Tracking

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the carrier to update the tracking status after the shipping label has been created.

For bulk, pallet, or freight shipments, tracking and delivery information may be provided separately.

Damaged Shipments

Please inspect your shipment as soon as it arrives.

If your order arrives damaged, contact us within 5 business days of delivery and provide your order number along with photos of the damaged products and shipping packaging.

Please keep all original packaging until the claim has been reviewed.

Lost or Delayed Shipments

If your shipment appears to be lost or significantly delayed in transit, please contact us as soon as possible so our team can assist with reviewing the shipment and available carrier information.

Carrier delays may occur due to weather, holidays, service disruptions, or other circumstances outside our control.

Large & Freight Deliveries

Customers receiving pallet or freight shipments should ensure that the delivery location can safely accept the shipment.

Additional services such as liftgate service, residential delivery, limited-access delivery, or inside delivery may result in additional freight charges when applicable.

Contact Us

If you have questions about shipping, tracking, bulk orders, or freight delivery, please contact our team:

📞 (407) 986-5892
📞 (321) 888-3981
📞 (407) 473-0437
✉ info@sunny.supply

Sunny Beauty Supply
Professional Nail, Beauty & Salon Supplies — Wholesale & Bulk Orders.